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CRM-Hotel and CRM-Intell are innovative applications that are easy to use, robust, feature rich and have been developed with the "end user" in mind. You will be able to enhance your customer experience and generate a Return On Investment in months as opposed to years. Products & Solutions: 1. CRM-Intell Classic Starters Kit for Database Management & Marketing 2. CRM-Intell Professional Full Enterprise CRM Solution with Rewards, Loyalty and Membership Tools for larger organizations 3. CRM- Hotel CRM application designed for Hotels and Resorts 4. CRM-Now 2 Market Database Management and Broadcasting Engine equipped with a database of 120,000 records! For more information, click here. In addition to these applications you can enhance the above solutions with the following tools: E-Marketing Module Create email designs, templates & newsletters E-Profile Update Allows customers to update details on-line SMS Gateway Enable 2-way SMS messaging Smart Cards Manage points/vouchers & electronic credits Terminal Hardware Facilitate card transactions at Point of Sale Loyalty Manager Membership, Rewards and card programmes The choice is yours, you can... 1. Buy the Solution 2. Lease the Solution For inquiries please click here info@cprvision.com Core functionalities of CRM Software Applications include: • Basic Sales Automation and Sales Management • Campaign Management - SMS, Email, Direct, Phone & Fax • Customer Service & Complaint Management/Tracking • Database Consolidation • Flexible De-duplication Settings • Loyalty Management - Memberships, Point & Rewards • Customised Tracking & Reporting tools The applications are easy to use, feature rich solutions that will enable you to replace inefficient separate islands of data with a unified customer and company view. As a result your employees will be more efficient and more effective. Our application suites provides you with powerful data analysis and decision support tools that will ensure your customer will receive the personalized attention they deserve. "Jump Start" your project in half the time compared to industry standards. We provide you with an "a la carte" menu of tools and services that will suite your needs and satisfy your CRM requirements. Like a good tailor we provide you the tools so you can tailor a solution that suits your business needs. All solutions can be configured to your needs without any major customisation. Deployment will be fast and affordable and we will provide you with options to upgrade your solution. Key Benefits: • Lower deployment costs & Lower cost of ownership • Easy maintenance • Support for rapid change • Open path for future upgrades E-Marketing allows you to go from the boardroom to execution in minutes. In a few simple steps you will have stylish, professional emails and campaigns that can be tracked, measured and managed. E-Marketing is a cost effective, easy to use and feature rich utility that will enable you to create, store, edit, upload & manage your communications effortlessly. It will allow you to work faster and smarter while saving time and resources! Your team will be able to create a large variety of newsletters, promotions and emails that are consistent with your branding, without the overheads and burden of relying on a 3rd party vendor! E-Marketing comes equipped with preloaded templates that can be customised, and hundreds of royalty free images.
Maintaining a clean and well profiled database is difficult at the best of times. E-profile Update is an on-line application that allows your customers to update their details and preferences through the web. The application will automatically update your CRM application. The SMS application is one of the most robust and user friendly tools available in the market. Key Features include • SMS Broadcasting • Customizable Business Rules • 2 Way SMS • Multi lingual Support • System Log File Support • Dual Modem capabilities This technology allows you to manage points, vouchers or any other form of electronic credits without the hassle of printed vouchers. We offer you the flexibility to match your customer's needs. You can easily define an unlimited number of rewards programmes using point's formulas that work best for your business. Terminals facilitate the transactions from "Point Of Sale" to the CRM Platform. Through its Smart Card and Mag-Stripe technology CPR Vision has become an innovator in the development of loyalty programmes. Enable rewards and loyalty card programs. This module is the engine for your customer loyalty solution and will allow you to grow your business. Our team is equipped to provide you a reliable and robust solution within weeks as opposed to months! Optional features include: • Business rules engine • Powerful Points Management • Safe and Secure Audit Trails • Real Time Updates of Points For inquiries about our solutions please click here info@cprvision.com |
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