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Support and Training will be customised based on your requirements. After identifying who in your organisation will be working with the systems or be involved in your loyalty program, we will jointly agree on the proper support and training structure. You can opt for ongoing training and support throughout the year or work with a more ad-hoc approach. At CPR Vision we do business the way you want us to! Project Management 1. Situation Analysis - to fully understand your business environment 2. Program Objectives - establishing and agreeing on clear objectives. 3. Research - assessing existing research/information and working with you to conduct any further research if necessary. 4. Broad Concept Proposal - an outline of options in writing, to be extensively reviewed by a project work. 5. Final Program Definition - fine tuning the broad concept and providing complete specifications for all aspects of the program. 6. Cost/Benefit Analysis - an assessment of development and operational costs against the incremental gains from meeting the program's objectives. 7. Implementation Plan - identifies what needs to be done, by whom and in what time frames to meet specified objectives. |
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